If your order has not been shipped yet, you can contact us within 24 hours to update the address. Once shipped, changes are not possible.

If you are unavailable, the courier may attempt a second delivery or leave a notice to reschedule the shipment.

In some countries, you can request scheduled delivery or choose a morning/evening slot based on availability.

If your package is lost or undelivered, please contact us immediately, and we will assist in filing a claim with the shipping carrier.

If your package is delayed, check the tracking status. If there is an issue, please contact us, and we will resolve it as soon as possible.

Yes, we ship to most areas, but remote locations may take longer or incur additional fees.