Returns & Refunds

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What is your return and refund policy?

You can return the product within 14 days of receipt, provided it is in its original condition and packaging.

How can I request a return?

You can request a return through your account on our website or by contacting us via [email/phone].

Do I have to pay for return shipping?

Do I have to pay for return shipping?
If the return is due to our error (wrong or damaged item), we will cover the shipping costs. Otherwise, you may be responsible for return shipping fees.

When will I receive my refund?

Refunds typically take 5-10 business days to reflect in your account, depending on the payment method.

Can I exchange the product instead of returning it?

Yes, you can request an exchange if the item doesn’t fit, as long as it is in stock.

What should I do if I received a damaged or incorrect product?

If you received a damaged or incorrect product, please contact us within 48 hours of delivery, and we will resolve the issue promptly.

Can I return a product that I have used?

Unfortunately, we cannot accept returns for used products unless there is a verified manufacturing defect.

Can I get my refund in the original payment method?

Yes, refunds are issued to the original payment method unless you request an alternative.

How can I track my return request?

You can track your return status via your account on our website or by contacting us via [email/phone].

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