فستان من الدانتيل الأسود

1- Can I pick up my order from a branch or collection point?

- Some shipping carriers allow pickup from their branches or collection points. You can choose this option if available at checkout.

2- Can I change my shipping address after placing an order?

- If your order has not been shipped yet, you can contact us within24 hours to update the address. Once shipped, changes are not possible.

3- What happens if I am not available at the time of delivery?

- If you are unavailable, the courier may attempt a second delivery or leave a notice to reschedule the shipment.

4- Can I schedule a specific delivery time?

- In some countries, you can requestscheduled delivery or choose a morning/evening slot based on availability.

5- How do you handle lost or stolen packages?

- If your package is lost or undelivered, please contact us immediately, and we will assist in filing a claim with the shipping carrier.

6- What should I do if my package is delayed or arrives with an issue?

- If your package is delayed, check the tracking status. If there is an issue, please contact us, and we will resolve it as soon as possible.

7- Do you ship to remote areas?

- Yes, we ship to most areas, but remote locations may take longer or incur additional fees.

How to Wear:

Perfect for special occasions and parties.

Pair it with delicate accessories for an elegant look.

Suitable for both formal and casual settings.

Washing Instructions:

Hand wash in cold water to maintain fabric quality.

If using a washing machine, select a gentle cycle with cold water.

Do not use bleach or harsh chemicals.

Storage Tips:

Store in a dry place away from moisture.

Hang on a hanger to maintain its shape.

Keep in a fabric cover when not in use for a long period.

Fabric Care:

Steam iron or use a low-temperature setting.

Avoid direct exposure to sunlight for extended periods to prevent color fading.